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How Liferay is transforming the Healthcare Industry?

By Purav Gandhi 7 Oct 2023

Healthcare organizations have historically been slow to embrace new innovations and processes. However, by adopting digital transformation, the healthcare industry is empowered to beat common industry pain points and create seamless omnichannel experiences for customers, patients, and providers.

Let’s see how different healthcare providers and organizations across the world have utilized Liferay’s flexible enterprise-ready platform to design personalized patient portals, consolidated electronic health records, updated integrated systems, and productive intranet platforms.

Opportunity and challenges of the Healthcare Industry

Generally, the healthcare industry has been slow to grasp new technologies and tired of changing the way business is done. However, healthcare organizations have much to gain from investing in digital transformation. Improving patient care, optimizing operational efficiency, and tackling everyday industry challenges such as efficiently organizing patient records are all possible through digital transformation.


  • Lack of communication between patients, providers, and physicians
  • Legacy software and non-integrated technologies
  • Disparate systems for managing a large volume of data
  • Slow adoption of new technologies

Liferay and Healthcare Industry

Solving these challenges and changing the healthcare industry is possible through a powerful digital platform, Liferay DXP. Take advantage of an open-source and enterprise-ready platform for your business to build tailored solutions to tackle these pain points. Here are the ways some healthcare providers and organizations used Liferay’s platform to solve their problems.

  • Consolidated Electronic health records

    Since the standardization of electronic health records (EHRs) in the U.S., hospitals, and healthcare providers have confronted the challenge of integrating disparate software systems of record and sources of data, for convenient access in one location. A major, national healthcare delivery system utilized Liferay to bind together all their business intelligence systems into one comprehensive portal to replace a siloed system.

  • Productive intranet platforms

    The Liferay platform can also be leveraged to facilitate better communication and efficiency among employees. Philadelphia, a foundation utilized Liferay to build an intranet that gives ambulatory employees access to business information regardless of time, place, or device so that they can provide more effective and efficient care.

  • Customizable patient portal

    Healthcare organizations choose Liferay to be their patient portal platform since it focuses on the requirements and behavior of modern customers. Organizations, like AvMed, have exploited the incredibly granular personalization and many out-of-the-box features. AvMed integrated three legacy sites into one dynamic, mobile-ready platform that increased site traffic and reduced support calls.

  • Cutting edge Integrated system

    Medimpact Healthcare Systems, Inc., is the country’s biggest full-service pharmacy benefit manager. Their systems were in desperate need of an upgrade in order to support the growing user base and keep up with new guidelines. They utilized Liferay to build a scalable portal platform that integrated with existing legacy systems and improved development, data access, and content management.

Prepare your company for Digital Transformation With Liferay DXP

Patients and customers expect a seamless, omnichannel experience with their providers, doctors, and hospital staff. Liferay DXP empowers the healthcare industry to create these personalized and heightened digital experiences for every audience across any device to meet the needs of patients and providers in convenient ways that provide value.

Accelerate your digital transformation with expert Liferay development services. Contact us today for tailored solutions that drive business growth.

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